Privacy Policy

Apotheosis Services SRL
Last updated: 2024

1. Introduction

This Privacy Policy describes how Apotheosis Services SRL ("Terapie Pentru Mine", "we", "us", or "our") collects, uses, and protects your personal information when you use our website (terapiepentrumine.eu) and our services. We are committed to ensuring that your privacy is protected in accordance with applicable Romanian and European Union data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

  • Company: Apotheosis Services SRL
  • Address: Gruia, Nr. 58, Bl. A3, Et. 2, Ap.10, JUD. CLUJ, MUN. CLUJ-NAPOCA, Romania
  • Email: salut@terapiepentrumine.ro
  • Phone: (+40) 744 141 942

3. Information We Collect

We may collect the following types of personal information:

  • Identity Data: Name, surname
  • Contact Data: Email address, phone number, WhatsApp number
  • Communication Data: Messages sent through our contact form, email correspondence
  • Technical Data: IP address, browser type, operating system, device information, cookies
  • Usage Data: Information about how you use our website and services
  • Health Data: Information shared during therapeutic sessions (subject to enhanced protection)

4. How We Collect Information

We collect information through:

  • Direct interactions (contact forms, email, phone calls, therapy sessions)
  • Automated technologies (cookies, server logs)
  • Third-party platforms (payment processors, video conferencing platforms)

5. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our therapeutic services
  • To communicate with you regarding appointments and services
  • To process payments and manage billing
  • To improve our website and services
  • To comply with legal obligations
  • To send newsletters and updates (only with your consent)

6. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: For marketing communications and cookies
  • Contract: To provide our therapeutic services
  • Legal obligation: To comply with applicable laws and regulations
  • Legitimate interest: To improve our services and protect our business

7. Data Sharing

We do not sell your personal data. We may share your information with:

  • Payment processors for transaction processing
  • Video conferencing platforms for online sessions
  • Legal authorities when required by law
  • Professional supervisors (in anonymized form, for quality assurance)

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Therapeutic records are retained in accordance with Romanian law regarding medical and psychological records.

9. Your Rights

Under GDPR, you have the following rights:

  • Right of access — Request a copy of your personal data
  • Right to rectification — Request correction of inaccurate data
  • Right to erasure — Request deletion of your personal data
  • Right to restrict processing — Request limitation of data processing
  • Right to data portability — Request transfer of your data
  • Right to object — Object to processing based on legitimate interest
  • Right to withdraw consent — Withdraw consent at any time

To exercise any of these rights, please contact us at salut@terapiepentrumine.ro.

10. Cookies

Our website uses cookies to enhance your browsing experience. We use:

  • Essential cookies: Necessary for website functionality
  • Performance cookies: To analyze website usage
  • Marketing cookies: For targeted advertising (only with your consent)

You can manage your cookie preferences through your browser settings or our cookie consent banner.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

For any questions or concerns about this Privacy Policy, please contact us at salut@terapiepentrumine.ro.